Terms of Service
Terms of Service
Payment
Payment
1- We accept Venmo and all major credit/debit cards such as; VISA, MasterCard, Discover, and American Express.
1- We accept Venmo and all major credit/debit cards such as; VISA, MasterCard, Discover, and American Express.
2- Custom/commissioned orders require a 50% deposit. The remaining balance is due upon completion.
2- Custom/commissioned orders require a 50% deposit. The remaining balance is due upon completion.
3- Products do not leave the shop until balance is paid in full.
3- Products do not leave the shop until balance is paid in full.
4- Deposits are non-refundable to cover material costs.
4- Deposits are non-refundable to cover material costs.
Terms of Service
Terms of Service
1- All sales are final.
1- All sales are final.
2- Lead times are approximate.
2- Lead times are approximate.
3- Products made from live edge wood react to environmental factors. Heat makes them expand, cold makes them contract, direct sun makes them cup/warp and water makes them swell. Due to the nature of solid wood products, no piece is guaranteed against cracking, warping, splitting, moving, etc. Premium kiln dried materials are used in order to prevent such issues, but it is impossible to guarantee. Such flaws are deemed “character” and add to the overall beauty of the natural product(s). Keep your pieces away from sources of direct heat/cold/sun light (fire places, heating ducts, south facing windows, etc.).
3- Products made from live edge wood react to environmental factors. Heat makes them expand, cold makes them contract, direct sun makes them cup/warp and water makes them swell. Due to the nature of solid wood products, no piece is guaranteed against cracking, warping, splitting, moving, etc. Premium kiln dried materials are used in order to prevent such issues, but it is impossible to guarantee. Such flaws are deemed “character” and add to the overall beauty of the natural product(s). Keep your pieces away from sources of direct heat/cold/sun light (fire places, heating ducts, south facing windows, etc.).
4- We will select the best possible material for each job. Please keep in mind that the color/tone/grain pattern will vary from one slab to the next. There is no guarantee as to the exact color/tone/grain of the finished product, including stained wood and epoxy colors.
4- We will select the best possible material for each job. Please keep in mind that the color/tone/grain pattern will vary from one slab to the next. There is no guarantee as to the exact color/tone/grain of the finished product, including stained wood and epoxy colors.
5- “Outdoor finishes” will delay the effects of sunlight and water damage but will not prevent the effects completely. Outdoor furniture requires regular maintenance as the finish will fail overtime and the wood will develop cracks, cups, warps, etc.
5- “Outdoor finishes” will delay the effects of sunlight and water damage but will not prevent the effects completely. Outdoor furniture requires regular maintenance as the finish will fail overtime and the wood will develop cracks, cups, warps, etc.
6- Indoor/outdoor pieces require regular maintenance. Failure to maintain your product(s) with the recommended soap & oil will result in premature wear and tear and possible ring, wine, and water stains.
6- Indoor/outdoor pieces require regular maintenance. Failure to maintain your product(s) with the recommended soap & oil will result in premature wear and tear and possible ring, wine, and water stains.
7- Abandonment; Finished pieces that remain in the shop for over 30 days are subject to a TBD storage fee.
7- Abandonment; Finished pieces that remain in the shop for over 30 days are subject to a TBD storage fee.